StudyPro

System requirements, Hardware

Connection to Internet
Speakers

System requirements, Software

Trouble logging in, I have lost my access codes

Click on the “Lost password button on the homepage, then follow the instructions. If you do not get your password after following the instructions please check your spam box. If you still have problems please contact StudyPro.

Trouble logging in, I did not recieve an email with access codes

Check your spam folder
If you don't find the email in your spam folder please contact your HR or StudyPro team.

Trouble logging in, I cannot log in

The username a password is case sensitive. Check if your “Caps lock” is off.
If you still cannot log in then use the “ lost password button” on the homepage to get a new password.
If you still have problems please contact StudyPro team.

For students, Why should I focus on the Grammar module

It is important that you do exercises from the Grammar module because the average from this module determines how difficult the exercises will be. The server can also provide you with detailed statistics about which areas of English grammar you need to focus on.

For students, How can I get to a higher level

The StudyPro system is constantly anaylizing the average results of the last ten exercises from the Grammar module. Before each exercise is generated the system looks at this average and generates an exercise specifically for you. The higher this average the more difficult your exercises will be. If the exercises get too difficult and your average result falls then the system automatically will generate easier exercises. This means that you can study at your own speed.

For students, What is an email reminder

An email is sent to you if you do not complete an exercise every 3 days. You can change this number in "Settings".
You can turn On and Off this feature if you click the "Settings" button which you can find at the top of the screen after you log in.
For company clients, it is possible that the HR manager can also turn On and Off this feature.

For students, Where can I switch on/off the email reminder

You can turn On and Off this feature if you click the "Settings" button which you can find at the top of the screen after you log in.

For students, Where can I review my tests

Test results can be found in the table "My tests" under the main menu after clicking on the module (Grammar, etc.). Each exercise is identified by a number. You can review the test by clicking on the magnifying glass icon.

For students, What do my statistics contain and where can I find them

Statistics are located in the page header under the "Statistics" link. Statistics show your tests percentage, module breakdown and graphs.

For students, How can I find out what level I'm at

Under the logo in the top left corner of the page there is an identification of your level, ie. I'm B2. Alternatively you can find your level in "Settings" in the "General Settings" section.

For students, Where can I change my password

Click on "Settings" in the page header and change your password in "Password" section.

For students, When is my expiry date

Click on "Settings" in the page header and see the expirations line in the "General settings" section.

For students, How do I find out that my access has expired

If your password has expired you will not be able to login to StudyPro anymore. The error screen will indicate that your password has expired. For more information please contact your HR Manager or StudyPro team.

For students, How can I renew the access

Contact StudyPro team.

For students, Where can I find the sentence explanations

To get help with a single question click on "Help me with this sentence" in "Exercise summary". Alternatively you can click on "Sentence support forum" in the main menu and browse all explained sentences.

For students, The question has no explanation

If a sentence doesn't have any explanations you can send a request. To send the request, go to "Exercise summary" and click on "Request explanation" link under the question. Our team will explain the sentence as soon as possible. Usually within 24 hours.

For students, Where can I change my personal details and email

Ask your HR manager or StudyPro team to change your details.

For students, What is the On-line Grammar help

Here, you can find detailed explanation of each particular grammar module that you can find in our tests.

For course coordinators and Hr managers, How can I move a student to another class

You cannot reallocate the student to another class. Please ask StudyPro team to do that.

For course coordinators and Hr managers, How can I create a new class

You cannot create a new class. Please ask StudyPro team to do that.

For course coordinators and Hr managers, How can I change the level of students

You cannot change the student level, Please ask StudyPro team to do that.

For course coordinators and Hr managers, Where can I print the students statistics

In the main menu, select "Student statistics" and click on "Show all graphs", then click on "Save as PDF".

For course coordinators and Hr managers, Where can I view all students statistics

In the main menu, select "Student statistics" and click on "Show all graphs" to display all students' statistics.

For course coordinators and Hr managers, Where can I view statistics of each student

In the main menu, select "Student statistics" and click on "Show all graphs" to display all students' statistics.

For course coordinators and Hr managers, Where can I view the class statistics

In the main menu, select "My classes".

For course coordinators and Hr managers, Where can I find the grammar weaknesses of each class

In the main menu, select "My classes". You can see the detailed class statistics after clicking on "Stats" link. To see the Module breakdown, click on the "Module breakdown" link.

For course coordinators and Hr managers, Where can I find the results of each student

In the main menu, select "Student statistics" and click on their green plus icon to display his/her statistics.

For course coordinators and Hr managers, How can I send an email to students via the system

In the main menu, select "Emailer". Here you can choose the target group of recipients (All company student, students that haven't done any tests in a given period of time). You can type a new message or use template that you can create.

For course coordinators and Hr managers, How can I create a new teacher

You cannot create a new teacher. Please contact StudyPro team to do that.

For course coordinators and Hr managers, Where can I change my personal data and email

Please contact StudyPro team.

For course coordinators and Hr managers, How can I send an email to students who did not do any exercise during 7/14/30 days

In the main menu, select "Emailer". Here you can choose the target group of recipients (All company student, students that haven't done any test in a period of time). You can type a new message or use template that you can create.

For course coordinators and Hr managers, What is an email template

Here you can create a new email template. You'll need to fill out the subject and body of the email. The template will be stored in the system so you don't have to type it every time you need to send the same email.

For course coordinators and Hr managers, How can I switch on/off student's email reminder

In the main menu, select 'Company students' and click on speaker icon to activate the email reminder for a particular student.

For course coordinators and Hr managers, Can I change the language settings for the main menu

Please ask StudyPro team to do that.

For teachers, Where can I find the student statistics

In the main menu select "My Students" and click on ladybird icon to see the statistics for the student.

For teachers, Where can I find the class statistics

In the main menu select "My Classes".

For teachers, How can I move a student to a different class

You cannot move a student to a different class. Please contact StudyPro team to do that.

For teachers, How can I delete a student from the system

You cannot delete a student from the system. Please contact StudyPro team to do that.

For teachers, How can I delete a class

You cannot delete a class from the system. Please contact StudyPro team to do that.

For teachers, How can I send an email to my students via the system

You can send an email to all students using "Emailer" from the main menu. You can send an email to a particular student from "My students" item in the main menu by clicking on the students name.

For teachers, Where can I print the student statistics

In the main menu select "My Classes" and then click on the "PDF" link.

FAQ